Privacy policy

At Jing Tea Shop, discretion and integrity are values we hold as highly as the teas we source. Your trust is essential to us, and we are committed to protecting your personal information with transparency and care.

This Privacy & Security Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our store.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Your name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details
  • Order history
  • Device and browsing information (such as IP address, browser type, and cookies)

This information is collected only to provide you with a seamless and secure shopping experience.

How We Use Your Information

Your information is used exclusively to:

  • Process and fulfill your orders
  • Communicate with you regarding purchases or inquiries
  • Provide shipping updates and customer support
  • Improve our website and services
  • Send newsletters or offers (only if you have opted in)

We do not sell, rent, or trade your personal information to third parties.

Payment Security

All payments are processed securely through Shopify’s encrypted payment infrastructure. Sensitive payment information is never stored on our servers.

Our store is hosted on Shopify Inc., which provides us with a secure online platform that allows us to offer our products and services to you. Shopify complies with strict PCI-DSS standards to ensure secure handling of credit card data.

Cookies & Analytics

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. These tools help us refine the experience we offer to our community.

You may disable cookies through your browser settings at any time, though certain features of the site may not function optimally.

International Data Processing

As JingTeaShop operates internationally, your information may be processed in different jurisdictions depending on fulfillment and service providers. Regardless of location, we ensure that appropriate safeguards are in place to protect your personal data.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us directly.

Data Retention

We retain your order information for our records unless and until you request its deletion, where legally permitted.

Security Commitment

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

While no method of transmission over the Internet is 100% secure, we continuously maintain best practices to safeguard your data.

Contact

For any questions regarding this Privacy & Security Policy or your personal information, please contact us at:

Email: jing;lu@jingteashop.com