Shipping
Important Update: New Shipping Surcharge Due to US Tariff Policy
As part of the new US tariff regulations, we have opted for a shipping solution that includes clearance services. This means that no tariffs or additional fees will be charged to you upon the reception of your package. However, due to the increased costs of this shipping method, we are now applying a $20 surcharge on Registered Airmail with clearance.
Additionally, please note that EMS shipping is temporarily unavailable due to recent changes in the shipping network.
This change is necessary to ensure a seamless delivery experience without any unexpected fees at delivery, and we hope it will provide you with greater peace of mind when receiving your order.
We greatly appreciate your understanding and continued support as we adjust to these new shipping requirements. If you have any questions or need further assistance, please don’t hesitate to reach out
***
We have summarized on this page the shipping methods, the costs and the estimated delivery time. We use epacket (Airmail) as default method and the cost is only $7.90! It usually take 12 to 15 days to reach most countries
Express Shipping - EMS
When checking out, you can op for the EMS solution for $20. It usually takes 4 to 12 days for a package to reach its destination.
All packages have tracking number and you can use this website to track your order http://www.17track.net/en - When the order has reach the country of destination, the package will be traceable on the website of the local postal services.
Others shipping methods
For larger orders, we can provide solutions such as: SA, SAL, TNT Air Cargo, and Sea Fret.
Orders processing
We usually process order within 24 hours. Orders passed on Friday or during the weekend will be processed on Monday. If an item is out of stock, it can take us 2 to 4 days to proceed your order.
Unfortunately, in rare cases products run out of stock. In such situations, we'll have to wait for restocking and it may take 2-4 working days to process your order.
Customs
Parcels are usually exempted from custom taxes but as an importer, you are held responsible for all custom import fees shall there be any.